Contents:
Article 1 - Definitions
Article 2 - Identity of the trader
Article 3 - Applicability
Article 4 - The offer
Article 5 - The contract
Article 6 - Right of withdrawal / return
Article 7 - Costs in case of withdrawal / return
Article 8 - Exclusion of right of withdrawal
Article 9 - The price
Article 10 - Compliance and Warranty
Article 11 - Delivery and execution
Article 12 - Payment
Artikel 13 - Complaints procedure
Article 14 - Liability
Article 15 - Law and jurisdiction
Article 16 - Privacy
Article 17 - Additional or different terms
Article 18 - Copyright
Article 1 - Definitions
These conditions shall apply:
Article 2 - Identity of the trader
Asef Trading
Trading under the name / names: Bestleder.com
Address:
Asef Trading
Menkemaborg 25
8226TB Lelystad
Nederland
Access:
From Monday / Friday from 9:00 to 20:00
On Saturday from 9:00 am to 17:00 pm
Phone: +31 (0) 649 358 210
Email: [email protected]
Chamber of Commerce number: 20138613
VAT number:NL002375639B62
Article 3 - Applicability
3.1 The general terms and conditions apply to the preparation, content and performance-all to close in the broadest sense of the word-of each Bestleder.com and between the customer and / or signed agreement of any nature and / or extent .
3.2 Before the distance contract is concluded, the text of these general conditions made available to the consumer. If this is not reasonably possible, before the distance contract is closed, indicating that the general conditions for the entrepreneur to see and they will be delivered free of charge. Requested by the consumer by electronic means or otherwise
3.3 Deviations from the general conditions are not valid unless expressly agreed in writing between Bestleder.com and the customer have agreed.
3.4 If one or more of the provisions of the general conditions ultimately void or voidable or otherwise not apply (to appear), are the other provisions of the General Conditions apply in full
Article 4 - The offer
4.1 If an offer is of limited duration or subject to conditions, this will be explicitly stated in the offer.
4.2 The offer includes a complete and accurate description of the products and / or services. The description is sufficiently detailed to allow. A proper assessment of the offer by the consumer may If the contractor uses these images are a true representation of the products and / or services. Obvious mistakes or obvious errors in the offer does not bind the entrepreneur.
4.3 Each offer contains such information that is clear to the consumer what rights and obligations are attached. To the acceptance of the offer This concerns in particular:
- The price including taxes;
- Any costs of delivery;
- How the agreement will be achieved and what actions are required;
- Whether to apply the right of withdrawal;
- The method of payment, delivery or performance of the contract;
- The deadline for accepting the offer, or the period for adhering to the price;
- The level of the rate of distance communication if the costs of using the technique for distance communication are calculated on a more detailed basis than the basic rate for the communication;
- If the contract is filed after conclusion, and if so, how this can be accessed by the consumer;
- The way the consumer before the conclusion of the agreement, the information provided by him under the agreement can check and repair if necessary;
- Any other languages, including Dutch, the contract can be concluded;
- The conduct to which the trader is subject and the way the consumer can consult these behavioral codes electronically; and
- The minimum duration of the distance contract in the event of an extended transaction.
Article 5 - The contract
5.1 The agreement is subject to the provisions of paragraph 4, concluded at the time of the consumer accepts the offer and meet the corresponding conditions.
5.2 If the consumer electronically has accepted the offer, the trader will immediately confirm receipt of electronic acceptance of the offer. Until receipt of this acceptance has not been confirmed by the entrepreneur, the consumer may terminate the contract.
5.3 Additions and changes to an agreement, Bestleder.com binding only insofar as they are confirmed. Bestleder.com by writing or by e-mail
5.4 If the agreement is created electronically, the trader will take appropriate technical and organizational measures to protect the electronic transfer of data and he will ensure a secure web environment. If the consumer can pay electronically, the trader will appropriate safety precautions.
5.5 The entrepreneur can - within the law - to inform whether the consumer can meet its payment obligations as well as all facts and factors that are important to a sound conclusion of the distance contract. If the operator under this investigation was justified in the agreement not to go, he is entitled to refuse or to attach. Specific conditions to implement an order or request
5.6 The entrepreneur will the product or service to the consumer the following information, in writing or in such a way that it can be stored on a durable medium by the consumer in an accessible manner:
the visiting address of the establishment of the business where the consumer can lodge complaints;
b. the conditions and how the consumers of the withdrawal right can be exercised, or a clear statement regarding the exclusion of the right of withdrawal;
c. information on guarantees and after sales service;
d. the data contained in Article 4 paragraph 3 of these conditions, unless the trader has already provided before the execution of the agreement that information to the consumer;
e. the requirements for termination of the contract if the contract is for more than one year or for an indefinite duration;
5.7 In the event of an extended transaction is the provision in the preceding paragraph shall apply only to the first delivery.
Article 6 - Right of withdrawal / return
6.1 When purchasing products, the consumer has the option to cancel within 14 days. Agreement without giving any reason This period starts on the day following receipt of the product by the consumer or a previously designated by the consumer and the entrepreneur announced representative. If the consumer wishes to make use of his right of withdrawal, he is obliged to make this known to the entrepreneur within 14 days after receipt of the product.
6.2 During this period the consumer will treat the product and packaging. He will be the product only unpack or use as necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, will return the product with all accessories and - if reasonably possible - in the original condition and packaging to the Entrepreneur in accordance with the reasonable provided by the reasonable and clear instructions. If the consumer wishes to make use of his right of withdrawal, he is obliged to make this known to the entrepreneur within 14 days after receipt of the product. The consumer must make this known by means of the model form. After the consumer has indicated that he wishes to exercise his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the delivered goods have been returned on time, for example by means of proof of shipment. If the consumer makes use of his right of return, the consumer will receive the entire order amount back to his bank account within 14 days after the return notification.
6.3 The products to be returned must be stamped sufficiently.
6.4 The risk of shipping and proof rests with the customer.
6.5 The customer must use return form which can be downloaded from the website. Returning to the use which you can download here.
6.6 If the customer the right of withdrawal, as mentioned has made use of Article 6 shall transfer Bestleder.com care for refund within 14 days of the purchase price paid by the customer.
Article 7 - Costs in case of withdrawal / return
7.1 If the consumer exercises his right of withdrawal, will not exceed the cost of return shipping cost.
7.2 If the consumer has paid an amount, the entrepreneur this amount as soon as possible but no later than 14 days after the return or cancellation, refund.
Article 8 - Exclusion of right of withdrawal
8.1 The operator may exclude the right of withdrawal from the consumer to the extent provided in paragraph 2.
The exclusion of the right of withdrawal applies only if the trader for the conclusion of the contract refers. Clearly in the offer, at least in time
8.2 Exclusion of the right of withdrawal is only possible for products:
a) that have been made to the consumer's specifications by the entrepreneur;
b) that are clearly personal in nature;
c) that can not be returned due to their nature;
d) that rapidly decay or become obsolete;
e) whose price depends on fluctuations in the financial market over which the trader has no influence;
Article 9 - The price
9.1 The prices and rates are in Euro coin and include VAT and other government levies imposed. All orders within the Netherlands will be shipped free of charge!
9.2 During the period mentioned in the offer, the prices of the products and / or services have not increased, except for price changes due to changes in VAT rates.
9.3 Notwithstanding the preceding paragraph, the business products or services whose prices are subject to fluctuations in the financial market over which the trader has no influence, with variable prices. These fluctuations and the fact that any price targets, are stated in the offer.
9.4 Price increases within 3 months after the conclusion of the contract are only allowed if they are the result of statutory regulations or stipulations.
9.5 Price increases from 3 months after the conclusion of the contract are only permitted if the trader stipulated as much and:
these are a result of legislation or regulations, or
b. the consumer has the power to terminate as of the date the increase takes effect the agreement;
Article 10 - Compliance and Warranty
10.1 The trader guarantees that the products and / or services meet the contract specifications stated in the offer, the reasonable requirements of reliability and / or usability and existing on the date of the conclusion of the agreement existing legal provisions and / or government regulations. If agreed, the entrepreneur also ensure that the product is suitable for other than normal use.
10.2 A guarantee provided by the trader, manufacturer or importer does not affect the legal rights and claims that the consumer under the contract against the employer to claim.
10.3 Bestleder.com excludes all warranty applications (beads, sequins, etc.), including wear, zippers and varnish.
Article 11 - Delivery and execution
11.1 All terms mentioned by Bestleder.com (delivery) are approximate and are recorded on the basis of the facts and circumstances that were known at the conclusion of the agreement Bestleder.com. Quoted delivery times will never be regarded as a deadline.
11.2 Exceeding the specified Bestleder.com delivery time, for any reason whatsoever, the customer never entitled to compensation or non-fulfillment of any of its obligations under the relevant agreement or a related agreement.
11.3 If the goods after expiry of the delivery to the customer are available, but are not purchased by him are the goods stored at his disposal for his account and risk.
11.4 From the time of delivery, all risks of loss, decay, damage, etc. whatever the cause, transferred to the customer.
11.5 It will be the greatest possible diligence when receiving and implementing orders for products and when assessing applications for the provision of services.
11.6 The place of delivery is the address that the consumer has. Known to the company
11.7 Subject to what is stated in Article 4 of these terms and conditions the company accepted orders expeditiously but within 14 days unless a longer delivery period was agreed. If delivery is delayed, or if an order is not or only partially implemented, the consumer receives them no later than 14 days after placing the order message. The consumer in this case the right to terminate the agreement. No cost
11.8 If delivery of an ordered product proves impossible, the trader will endeavor to make available. A replacement item Later than the delivery will be that a replacement item is delivered. Clear and comprehensible manner For replacement items right of withdrawal can not be excluded. The cost of return shipment shall be borne by the entrepreneur.
11.9 The risk of damage and / or loss of products rests upon the trader up to the moment of delivery to the consumer or a designated and the entrepreneur announced representative, unless otherwise expressly agreed.
Article 12 - Payment
Payment must be made by a method as shown at the time of entering into the agreement. Bestleder.com 12.1 Unless otherwise agreed in writing
12.2 Unless expressly agreed otherwise in writing, payment will be made without set-off or suspension on any grounds whatsoever.
12.3 The consumer has the duty to inaccuracies in data supplied or specified payment details. Immediately to the operator
12.4 In case of default by the consumer, the operator subject to legal restrictions, the right to charge. Advance to the consumer reasonable costs
Article 13 Complaints procedure
The entrepreneur has a well-publicized complaints procedure and handles complaints in accordance with this complaints procedure.
Complaints about the implementation of the agreement must be fully and clearly described and submitted to the entrepreneur within 2 months, after the consumer has discovered the defects.
Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will reply within 14 days with a confirmation of receipt and an indication when the consumer can expect a more detailed answer.
If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute settlement.
In case of complaints, a consumer should first turn to the entrepreneur. If the web shop is affiliated with Stichting WebwinkelKeur and complaints that cannot be resolved by mutual agreement, the consumer must turn to Stichting WebwinkelKeur (webwinkelkeur.nl), which will mediate free of charge. Check whether this webshop has a current membership via https://www.webwinkelkeur.nl/ledenlijst/. If a solution is not yet reached, the consumer has the option to have his complaint handled by the independent disputes committee appointed by Stichting WebwinkelKeur, the decision of which is binding and both entrepreneur and consumer agree with this binding decision. There are costs associated with submitting a dispute to this disputes committee, which must be paid by the consumer to the relevant committee. It is also possible to register complaints via the European ODR platform (http://ec.europa.eu/odr).
A complaint does not suspend the obligations of the entrepreneur, unless the entrepreneur indicates otherwise in writing.
If a complaint is found to be well-founded by the entrepreneur, the entrepreneur will replace or repair the products delivered free of charge at his choice.
Article 14 - Liability
14.1 Best Leather is never obliged to pay compensation for direct or indirect damages, arising from or caused by defects in goods or services supplied or not, not timely or proper functioning of the supply by it or delivered goods and / or services, except in case of intent or gross negligence of Bestleder.com. Any liability for data loss or reduction, and / or consequential damages, by whatever cause, including delays in the delivery of goods and services, is expressly excluded.
14.2 For damages of any nature whatsoever arising from or caused by improper, careless or improper use, or use for other than normal purposes of goods supplied by Bestleder.com, Bestleder.com is not liable.
14.3 The Customer indemnifies Bestleder.com and its employees against claims from third parties in respect of material and immaterial damages, which are caused directly or indirectly by (use of) the products delivered by Bestleder.com, unless the damage is the result of intent / gross negligence of staff Bestleder.com and / or its third parties.
14.4 The liability of Bestleder.com under the contract with the customer in all circumstances be limited to the invoice amount of the contract including VAT.
14.5 Any claims by the customer must be submitted, failing which all claims in that respect expired. Bestleder.com to within eight working days of execution of the agreement
Article 15 - Law and jurisdiction
15.1 All contract between the parties and consequent legal relationship is governed exclusively by Dutch law
15.2 All disputes arising from or related to the agreement to which these conditions apply whether the conditions for themselves and their interpretation or implementation shall be settled by the competent court.
Article 16 Privacy
Personal data provided to Bestleder.com will be used exclusively by Bestleder.com and will never be made. Available to third parties Should this happen, it will merely if this is necessary to process the payment or the delivery of the consignment. Bank Customer details will be stored by Bestleder.com in any file.
Article 17 - Additional or different terms
Additional or different from these terms should not be to the detriment of the consumer and should be recorded in writing in such a way that they can be stored on a durable medium. Consumer in an accessible manner
Article 18 - Copyright
No part of this website may be copied, stored or distributed.
Conditions of release in September 2020
You can download the terms and conditions here